Find information on common issues.
Ask questions and find answers from other users.
Suggest a new site feature or improvement.
Check on status of your tickets.
REDIRECT_SCRIPT_URL => /kb/all, REDIRECT_SCRIPT_URI => https://ielab.info/kb/all, REDIRECT_HTTPS => on, REDIRECT_SSL_TLS_SNI => ielab.info, REDIRECT_STATUS => 200, SCRIPT_URL => /kb/all, SCRIPT_URI => https://ielab.info/kb/all, HTTPS => on, SSL_TLS_SNI => ielab.info, HTTP_USER_AGENT => CCBot/2.0 (https://commoncrawl.org/faq/), HTTP_ACCEPT => text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8, HTTP_ACCEPT_LANGUAGE => en-US,en;q=0.5, HTTP_IF_MODIFIED_SINCE => Mon, 05 Dec 2022 12:30:20 GMT, HTTP_ACCEPT_ENCODING => br,gzip, HTTP_HOST => ielab.info, HTTP_CONNECTION => Keep-Alive, PATH => /usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin, SERVER_SIGNATURE => SERVER_SOFTWARE => Apache/2.4.10 (Debian), SERVER_NAME => ielab.info, SERVER_ADDR => 149.171.189.2, SERVER_PORT => 443, REMOTE_ADDR => 44.200.112.172, DOCUMENT_ROOT => /var/www/example, REQUEST_SCHEME => https, CONTEXT_PREFIX => CONTEXT_DOCUMENT_ROOT => /var/www/example, SERVER_ADMIN => [no address given], SCRIPT_FILENAME => /var/www/example/index.php, REMOTE_PORT => 53064, REDIRECT_URL => /kb/all, GATEWAY_INTERFACE => CGI/1.1, SERVER_PROTOCOL => HTTP/1.1, REQUEST_METHOD => GET, QUERY_STRING => REQUEST_URI => /kb/all, SCRIPT_NAME => /index.php, PHP_SELF => /index.php, REQUEST_TIME_FLOAT => 1686279677.198, REQUEST_TIME => 1686279677separator ⇒ .
orderBy ⇒ id
orderDir ⇒ asc
1 ⇒ registerIP
2 ⇒ access
always ⇒
renew ⇒
tracker.sid ⇒ 4f8733d0f246a309802a2d7c44a35cda
tracker.ssid ⇒ 4f8733d0f246a309802a2d7c44a35cda
tracker.rsid ⇒ 4f8733d0f246a309802a2d7c44a35cda
session.token ⇒ 5cf3f6a2f543521c5cd86dc3d9e61f39
site 0.016 seconds (+0.016); 3.50 MB (+3.500) - afterInitialisesite 0.028 seconds (+0.012); 4.25 MB (+0.750) - afterRoutesite 0.059 seconds (+0.031); 5.75 MB (+1.500) - afterDispatchsite 0.066 seconds (+0.007); 6.00 MB (+0.250) - beforeRenderModule mod_custom (Hub Footer)site 0.066 seconds (+0.001); 6.00 MB (0.000) - afterRenderModule mod_custom (Hub Footer)site 0.067 seconds (+0.000); 6.00 MB (0.000) - beforeRenderModule mod_collect (Collect)site 0.067 seconds (+0.001); 6.00 MB (0.000) - afterRenderModule mod_collect (Collect)site 0.067 seconds (+0.000); 6.00 MB (0.000) - beforeRenderModule mod_menu (Community)site 0.068 seconds (+0.001); 6.00 MB (0.000) - afterRenderModule mod_menu (Community)site 0.068 seconds (+0.000); 6.00 MB (0.000) - beforeRenderModule mod_menu (Support)site 0.068 seconds (+0.000); 6.00 MB (0.000) - afterRenderModule mod_menu (Support)site 0.069 seconds (+0.000); 6.00 MB (0.000) - beforeRenderModule mod_menu (Analyse)site 0.069 seconds (+0.000); 6.00 MB (0.000) - afterRenderModule mod_menu (Analyse)site 0.069 seconds (+0.000); 6.00 MB (0.000) - beforeRenderModule mod_breadcrumbs (Breadcrumbs)site 0.071 seconds (+0.002); 6.00 MB (0.000) - afterRenderModule mod_breadcrumbs (Breadcrumbs)site 0.071 seconds (+0.000); 6.00 MB (0.000) - beforeRenderModule mod_menu (Main Menu)site 0.086 seconds (+0.016); 6.25 MB (+0.250) - afterRenderModule mod_menu (Main Menu)site 0.087 seconds (+0.000); 6.25 MB (0.000) - beforeRenderModule mod_search (Search)site 0.087 seconds (+0.001); 6.25 MB (0.000) - afterRenderModule mod_search (Search)site 0.088 seconds (+0.000); 6.25 MB (0.000) - beforeRenderModule mod_reportproblems (Trouble Report)site 0.091 seconds (+0.004); 6.25 MB (0.000) - afterRenderModule mod_reportproblems (Trouble Report)site 0.096 seconds (+0.004); 6.25 MB (0.000) - onAfterRendersite 0.097 seconds (+0.002); 6.50 MB (+0.250) - sessionStoreSELECT data
FROM `jos_session`
WHERE `session_id` = '1e7f3e8caa28f7f5a37cd21e14c79331'DELETE
FROM`jos_session`
WHERE `session_id` = '1e7f3e8caa28f7f5a37cd21e14c79331'SELECT data
FROM `jos_session`
WHERE `session_id` = '4f8733d0f246a309802a2d7c44a35cda'SELECT extension_id AS id,element AS "option",params,enabled
FROM `jos_extensions`
WHERE `type` = 'component'
AND `element` = 'com_languages'SELECT session_id
FROM `jos_session`
WHERE `session_id` = '4f8733d0f246a309802a2d7c44a35cda'
LIMIT 1INSERT INTO `jos_session`
(`session_id`,`client_id`,`time`,`ip`)
VALUES ('4f8733d0f246a309802a2d7c44a35cda','0','1686279677','44.200.112.172')SELECT extension_id AS id,element AS "option",params,enabled
FROM `jos_extensions`
WHERE `type` = 'component'
AND `element` = 'com_members'SELECT b.id
FROM `jos_usergroups` AS `a`
LEFT JOIN jos_usergroups AS b
ON b.lft <= a.lft
AND b.rgt >= a.rgt
WHERE `a`.`id` = '1'SELECT *
FROM `jos_viewlevels`SELECT folder AS type,element AS name,protected,params
FROM `jos_extensions`
WHERE `enabled` >= '1'
AND `type` = 'plugin'
AND `state` >= '0'
AND `access` IN ('1','1','4')
ORDER BY `ordering` ASCSELECT m.id,m.menutype,m.title,m.alias,m.note,m.path AS route,m.link,m.type,m.level,m.language,m.browserNav,m.access,m.params,m.home,m.img,m.template_style_id,m.component_id,m.parent_id,e.element AS component
FROM `jos_menu` AS `m`
LEFT JOIN jos_extensions AS e
ON e.extension_id = m.component_id
WHERE `m`.`published` = '1'
AND `m`.`parent_id` > '0'
AND `m`.`client_id` = '0'
ORDER BY `m`.`lft` ASCSELECT extension_id AS id,element AS "option",params,enabled
FROM `jos_extensions`
WHERE `type` = 'component'
AND `element` = 'com_kb'SELECT jos_template_styles.id,jos_template_styles.home,jos_template_styles.template,jos_template_styles.params,jos_extensions.protected
FROM `jos_template_styles`
INNER JOIN jos_extensions
ON jos_extensions.element = jos_template_styles.template
WHERE `jos_template_styles`.`client_id` = '0'
AND `jos_extensions`.`enabled` = '1'
AND `jos_extensions`.`type` = 'template'
AND jos_extensions.`client_id` = `jos_template_styles`.`client_id`
ORDER BY `home` DESCSELECT extension_id AS id,element AS "option",params,enabled
FROM `jos_extensions`
WHERE `type` = 'component'
AND `element` = 'com_tags'SELECT extension_id AS id,element AS "option",params,enabled
FROM `jos_extensions`
WHERE `type` = 'component'
AND `element` = 'com_categories'SELECT category,count(*) AS articles
FROM `jos_kb_articles`
WHERE `jos_kb_articles`.`state` = '1'
AND `jos_kb_articles`.`access` IN ('1','1','4')
GROUP BY categorySELECT *
FROM `jos_categories`
WHERE `jos_categories`.`extension` = 'com_kb'
AND `jos_categories`.`published` = '1'
AND `jos_categories`.`access` IN ('1','1','4')
AND `jos_categories`.`parent_id` = '1'
ORDER BY `title` ASCSELECT COUNT(jos_kb_articles.id) AS count
FROM `jos_kb_articles`
WHERE `jos_kb_articles`.`state` = '1'
AND `jos_kb_articles`.`access` IN ('1','1','4')SELECT *
FROM `jos_kb_articles`
WHERE `jos_kb_articles`.`state` = '1'
AND `jos_kb_articles`.`access` IN ('1','1','4')
ORDER BY `modified` DESC,`created` DESC
LIMIT 20SELECT extension_id AS id,element AS "option",params,enabled
FROM `jos_extensions`
WHERE `type` = 'component'
AND `element` = 'com_search'SELECT extension_id AS id,element AS "option",params,enabled
FROM `jos_extensions`
WHERE `type` = 'component'
AND `element` = 'com_users'SELECT m.id,m.title,m.module,m.position,m.content,m.showtitle,m.params,mm.menuid,e.protected
FROM `jos_modules` AS `m`
LEFT JOIN jos_modules_menu AS mm
ON mm.moduleid = m.id
LEFT JOIN jos_extensions AS e
ON e.element = m.module
AND e.client_id = m.client_id
WHERE `m`.`published` = '1'
AND `e`.`enabled` = '1'
AND (`m`.`publish_up` = '0000-00-00 00:00:00'
OR `m`.`publish_up` <= '2023-06-09 03:01:17'
)
AND (`m`.`publish_down` = '0000-00-00 00:00:00'
OR `m`.`publish_down` >= '2023-06-09 03:01:17'
)
AND `m`.`access` IN ('1','1','4')
AND `m`.`client_id` = '0'
AND (`mm`.`menuid` = '82'
OR `mm`.`menuid` <= '0'
)
ORDER BY `m`.`position` ASC,`m`.`ordering` ASCSELECT extension_id AS id,element AS "option",params,enabled
FROM `jos_extensions`
WHERE `type` = 'component'
AND `element` = 'com_support'SELECT extension_id AS id,element AS "option",params,enabled
FROM `jos_extensions`
WHERE `type` = 'component'
AND `element` = 'com_content'SELECT extension_id AS id,element AS "option",params,enabled
FROM `jos_extensions`
WHERE `type` = 'component'
AND `element` = 'com_newsletter'SELECT extension_id AS id,element AS "option",params,enabled
FROM `jos_extensions`
WHERE `type` = 'component'
AND `element` = 'com_groups'SELECT extension_id AS id,element AS "option",params,enabled
FROM `jos_extensions`
WHERE `type` = 'component'
AND `element` = 'com_projects'SELECT extension_id AS id,element AS "option",params,enabled
FROM `jos_extensions`
WHERE `type` = 'component'
AND `element` = 'com_answers'SELECT extension_id AS id,element AS "option",params,enabled
FROM `jos_extensions`
WHERE `type` = 'component'
AND `element` = 'com_collections'SELECT extension_id AS id,element AS "option",params,enabled
FROM `jos_extensions`
WHERE `type` = 'component'
AND `element` = 'com_blog'SELECT extension_id AS id,element AS "option",params,enabled
FROM `jos_extensions`
WHERE `type` = 'component'
AND `element` = 'com_resources'SELECT extension_id AS id,element AS "option",params,enabled
FROM `jos_extensions`
WHERE `type` = 'component'
AND `element` = 'com_wiki'SELECT extension_id AS id,element AS "option",params,enabled
FROM `jos_extensions`
WHERE `type` = 'component'
AND `element` = 'com_citations'SELECT extension_id AS id,element AS "option",params,enabled
FROM `jos_extensions`
WHERE `type` = 'component'
AND `element` = 'com_wishlist'UPDATE `jos_session`
SET `data` = '__default|a:10:{s:15:\"session.counter\";i:1;s:19:\"session.timer.start\";i:1686279677;s:18:\"session.timer.last\";i:1686279677;s:17:\"session.timer.now\";i:1686279677;s:8:\"registry\";O:23:\"Hubzero\\Config\\Registry\":2:{s:7:\"\0*\0data\";O:8:\"stdClass\":2:{s:1:\"0\";s:7:\"session\";s:7:\"Article\";O:8:\"stdClass\":2:{s:5:\"start\";d:0;s:5:\"
limit\";i:20;}}s:9:\"separator\";s:1:\".\";}s:4:\"user\";C:17:\"Hubzero\\User\\User\":22:{a:1:{s:5:\"guest\";b:1;}}s:11:\"tracker.sid\";s:32:\"4f8733d0f246a309802a2d7c44a35cda\";s:12:\"tracker.ssid\";s:32:\"4f8733d0f246a309802a2d7c44a35cda\";s:12:\"tracker.rsid\";s:32:\"4f8733d0f246a309802a2d7c44a35cda\";s:13:\"session.token\";s:32:\"5cf3f6a2f543521c5cd86dc3d9e61f39\";}',`time` = '1686279677',`ip` = '44.200.112.172'
WHERE `session_id` = '4f8733d0f246a309802a2d7c44a35cda'onAfterInitialise — Method — plgSystemP3p::onAfterInitialise → /core/plugins/system/p3p/p3p.php:45onAfterInitialise — Method — plgSystemRemember::onAfterInitialise → /core/plugins/system/remember/remember.php:44onAfterInitialise — Method — plgSystemHubzero::onAfterInitialise → /core/plugins/system/hubzero/hubzero.php:46onAfterInitialise — Method — plgSystemXFeed::onAfterInitialise → /core/plugins/system/xfeed/xfeed.php:46onAfterInitialise — Method — plgSystemSupergroup::onAfterInitialise → /core/plugins/system/supergroup/supergroup.php:138onAfterRoute — Method — plgSystemJquery::onAfterRoute → /core/plugins/system/jquery/jquery.php:46onAfterRoute — Method — plgSystemSpamjail::onAfterRoute → /core/plugins/system/spamjail/spamjail.php:46onAfterRoute — Method — plgSystemIncomplete::onAfterRoute → /core/plugins/system/incomplete/incomplete.php:46onAfterRoute — Method — plgSystemUnconfirmed::onAfterRoute → /core/plugins/system/unconfirmed/unconfirmed.php:46onAfterRoute — Method — plgSystemUnapproved::onAfterRoute → /core/plugins/system/unapproved/unapproved.php:46onAfterRoute — Method — plgSystemPassword::onAfterRoute → /core/plugins/system/password/password.php:46onAfterDispatch — Method — plgSystemMobile::onAfterDispatch → /core/plugins/system/mobile/mobile.php:47onAfterDispatch — Method — plgSystemDebug::onAfterDispatch → /core/plugins/system/debug/debug.php:87onAfterDispatch — Method — PlgSystemHighlight::onAfterDispatch → /core/plugins/system/highlight/highlight.php:49onDisplay — Method — plgCaptchaImage::onDisplay → /core/plugins/captcha/image/image.php:80onAfterRender — Method — plgSystemSef::onAfterRender → /core/plugins/system/sef/sef.php:45